In this Newsletter, it is remarkable some of the objectives of the program of the German presidency of the Council of the European Union, the recent communication "Getting ready for changes" which contains the measures that citizens, authorities and companies should adopt to be prepared for the end of the transition period between the European Union and the United Kingdom. It is important to highlight the advances produced in the new rules that will allow collective EU consumer action to fight against both national and cross-border cases of “massive damage”. The Newsletter also deal with the latest digital finance package that encourages innovation and ensures consumer protection.
As for the national news, it is worth noting the regulation of gaming advertising, the regulation of premium rate customer service phone numbers, as well as the development of the vulnerable consumer figure in the Spanish legislation.
Finally, it is important to highlight the information related to the recent publication of the Spanish law 3/2020 with which the Agencia Estatal de Seguridad Aérea (AESA) must accommodate its operation and procedure to be accredited for the alternative dispute resolution (ADR) in air transport.