You will receive an acknowledgment of receipt along with the file number (ECCES-XXX) that will be used to track the query. Our advisors will then do their best to respond to you within 10 working days and keep you informed throughout the process.
If you have problems accessing the form, you can use the form at this link (requires registration - Tutorial "How to authenticate in EU Login
", pages 5, 26 and 27).
